Acceptance of Terms
These Terms of Service govern the use of esnhwedges.com and all purchases of womens shoes from Wai Lun Limited. By accessing esnhwedges.com or placing an order, the user agrees to these Terms. If the user does not agree, the user must not use esnhwedges.com or purchase products.
Eligibility and Account
Users must be at least 18 years old or have legal guardian consent. Users must provide accurate information. Wai Lun Limited may suspend accounts for violations.
Products and Orders
All products are womens shoes. Product descriptions and images are for illustration. Wai Lun Limited reserves the right to limit order quantities or refuse orders. Order confirmation does not guarantee acceptance until payment is verified.
Pricing and Payment
Prices are displayed on esnhwedges.com. Payment methods are shown at checkout. Users must pay the full amount. Wai Lun Limited may correct pricing errors before shipping.
Shipping and Delivery
Shipping options and estimated delivery windows are displayed at checkout. Wai Lun Limited is not responsible for delays caused by carriers or customs. The customer is responsible for providing correct shipping information.
Returns and Refunds
Wai Lun Limited offers a strict 14 days no-reason refund policy. The customer may request a refund for any reason within 14 days of receiving the product. The product must be returned in original condition with all packaging. The customer must contact [email protected] to initiate a return. Return shipping costs are the customer's responsibility unless the item is damaged or defective.
Refund Processing Time
After Wai Lun Limited approves a refund, refund processing and arrival to the customer's account takes at least 14 days. This period applies to all refund methods. The customer must allow at least 14 days from approval for the funds to appear.
PayPal Refund Specifics
PayPal refunds take at least 14 days. Due to local laws, PayPal refunds in some regions may take up to 30 days. Wai Lun Limited does not control PayPal's internal processing timelines. The customer must wait at least 14 days before contacting Wai Lun Limited about a missing PayPal refund. In regions with extended legal timelines, the customer must wait up to 30 days.
Damaged or Defective Items
Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. The customer must provide photographs and a description to [email protected]. Claims submitted after exactly 7 days are not accepted. Wai Lun Limited will offer a replacement or refund for verified damaged or defective items.
User Conduct
Users must not use esnhwedges.com for unlawful purposes. Users must not submit false information. Users must not interfere with esnhwedges.com security. Users must not copy or scrape content. Wai Lun Limited may report violations to authorities.
Prohibited Activities
Users must not resell womens shoes from esnhwedges.com without written permission. Users must not use automated systems to purchase products. Users must not attempt to reverse engineer any part of esnhwedges.com. Users must not post harmful code. Wai Lun Limited may terminate accounts for prohibited activities.
Disclaimer
esnhwedges.com and all products are provided on an as-is basis. Wai Lun Limited does not warrant that esnhwedges.com will be error-free. Wai Lun Limited does not warrant that product descriptions are accurate. The customer uses esnhwedges.com at the customer's own risk. This disclaimer does not affect the 14 days no-reason refund policy.
Order Cancellation
The customer may cancel an order before shipment. If the order has shipped, the customer must use the 14 days no-reason refund policy. Wai Lun Limited may cancel an order for stock or payment issues. Wai Lun Limited will refund the full amount for cancelled orders.
Governing Law
These Terms and any dispute arising from them are governed by the laws of Hong Kong. The courts of Hong Kong have exclusive jurisdiction over any dispute. The customer agrees to resolve disputes in Hong Kong.
Limitation of Liability
Wai Lun Limited is not liable for indirect, incidental, or consequential damages. The total liability of Wai Lun Limited is limited to the amount paid for the product. This limitation applies to the maximum extent permitted by Hong Kong law.
Intellectual Property
All content on esnhwedges.com is owned by Wai Lun Limited. Users may not copy, reproduce, or distribute content without written permission. Womens shoe designs and images are protected by copyright and trademark laws.
Privacy
Wai Lun Limited collects personal information to process orders. Wai Lun Limited does not sell personal information. Wai Lun Limited uses reasonable security measures. The customer can request access or deletion by contacting [email protected].
Indemnification
The customer agrees to indemnify Wai Lun Limited against claims arising from the customer's use of esnhwedges.com. This indemnity includes legal fees. Wai Lun Limited may assume defense of any claim.
Severability
If any provision of these Terms is found invalid, the remaining provisions remain in effect. The invalid provision will be replaced with a valid provision that matches the original intent.
Entire Agreement
These Terms are the entire agreement between the customer and Wai Lun Limited. These Terms replace all prior agreements. No other terms apply to the purchase of womens shoes from esnhwedges.com.
Termination
Wai Lun Limited may terminate access to esnhwedges.com for violations of these Terms. The customer may stop using esnhwedges.com at any time. Sections on refunds, liability, and governing law survive termination.
Changes to Terms
Wai Lun Limited may update these Terms. The current version is posted on esnhwedges.com. Continued use of esnhwedges.com after changes means acceptance. The customer must review these Terms regularly.
Contact Information
For questions, contact Wai Lun Limited at [email protected]. The company address is Coastal Skyline, 35 Man Tung Road, Tung Chung. The company phone is +852 9355 7724.